OhioBWC - Worker: Contacting your CSS and your MCO
When to contact your claims service specialist and your managed care organization
Keeping in touch with your assigned claims service specialist (CSS) and managed care organization (MCO) is important for timely,
accurate servicing of your claim. We've provided easy access for you to retrieve specific contact information.
Who is my CSS?
Click here to access specific information about your CSS
Customer service office;
You can also access specific information about your MCO including: your MCO case manager, phone and fax number.