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NOTICE:
March 19, 2012

BWC systems outage scheduled for Saturday, March 31

Phone, email and Internet services affected

All BWC computer systems, including some phone services, will be down on Saturday, March 31 for scheduled maintenance. This means all of the systems listed below will not be available that day.

  • ohiobwc.com
  • 1-800-OHIOBWC and a few other BWC phone services
  • Email
  • All core processing systems for managing claims, policies and medical bills on BWC's network
Since the shutdown is on a Saturday, we expect minimal impact on our customers and staff.

What to expect
On the day of the shutdown, callers to all BWC phone lines will receive a busy signal. Website users will have a static page of information explaining the outage. However, they will not be able to access any of the site's functionality.

Services will start to resume later that day. All systems will definitely be up and running by start of business Monday, April 2.
Note: You MAY experience slower-than-usual service that Monday as the weekend's backlog gets processed.