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OhioBWC - Basics:  Dolphin project and e-business

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BWC's E-Business System –

In November 2000 BWC launched its e-business system, so providers and other customers can interact with BWC whenever, wherever and however they want. BWC continually makes improvements to the website and increases the number and kinds of services available to our customers. But it does not replace people with technology. Customers who prefer dealing with a person will always have the option of doing so. Since the system frees BWC employees from many time-consuming tasks, the availability of online services provides even better customer service.

The general public can access many areas of this Web site. To ensure confidentiality, you must create a primary e-account (user ID and password) before accessing certain information and services. In order to set up an account, you must be enrolled with BWC.

Click here to learn more about the provider enrollment and certification process.

Click here to create an e-account.

Some of the online services available to providers are listed below. (*provider account required to access this service.)

Need to ask us a question?

Click here to email your question to provider relations.

Click here, to access the 1-800-644-6292 Call Flow Chart and Provider Contact Information.