OhioBWC - Basics: (Policy library) - File

Policy and Procedure Name:

Lump Sum Settlement (LSS)

Policy #:

CP-12-01

Code/Rule Reference:

R.C. 4123.512; R.C. 4123-54 (J); R.C.4123.65; R.C. 4123.88; O.A.C. 4123-3-34

Effective Date:

09/25/2025

Approved:

Shawn Crosby, Chief Operating Officer

Origin:

Operational Policy and Support

Supersedes:

All Injury Management policies, procedures, directives and memos regarding LSS that predate the effective date of this policy and procedure.

History:

Previous versions of this policy are available upon request


 

Table of Contents

 

II. APPLICABILITY

III. DEFINITIONS

Administrative Settlement

Court Settlement

Conditional Payment Letter (CPL)

Death Benefits

Disabled Workers’ Relief Fund

IV. POLICY

A.       Lump Sum Settlement (LSS) Initiation by Claimant or Employer

B.       Settlements Initiated Pursuant to R.C. 4123.512

C.       Submission of the Settlement Application

D.       Signatures

E.       BWC Authority

F.        Disapproval of a Settlement Application

G.       Medicare Set-Aside - Medicare Secondary Payer Act (MSPA)

H.       Execution of an Amended Settlement Agreement and Release (C-241)

I.         Approval of a Settlement Application, 30-Day Waiting Period and Industrial Commission (IC) Review

J.        Death of the IW/Claimant

K.       Family Support

L.        Disabled Worker’s Relief Fund

M.       SI Settlements

N.       Corrective Action

O.       Court Settlements

V. PROCEDURE

A.        General Claim Note and Documentation Requirements

B.        Settlement Workbook

C.        Assignment of the Claim

D.        Reviewing for Pending Court Appeals

E.        Reviewing for Subrogation

F.        Reviewing for Violation of Specific Safety Requirement (VSSR)

G.        Reviewing for Signatures and Obtaining Signatures

H.        Required Language Outlining Reason for Settlement

I.         Reviewing for Authorization to Receive Workers’ Compensation Payment When the IW/Claimant is Represented by an Attorney

J.        Reviewing for Other Open Claims

K.        Issues Affecting Settlement

L.        Overpayments

M.       Lump Sum Advancements

N.        Unpaid Premiums When the Claimant is the IW and the Employer

O.       Insurance Service Office (ISO)

P.        Fraud

Q.       Assessing the Value of the Settlement

R.        Probability Factors

S.        Medical Benefits/Costs

T.        Evaluating Future Indemnity

U.        Calculation of Other Types of Compensation

V.        Obtaining Authority, Negotiation, and Decision

W.       Finalizing and Closing the Settlement

X.        30-Day Waiting Period (also referred to as the “cooling off period”)

Y.        Death of the Claimant

Z.        Potential Fraud Discovered After Approval

AA.      Withdrawal from Settlement

BB.      IC Approval or Disapproval

CC.      Processing upon Expiration of the 30-day Waiting Period

DD.     Payment Issues

EE.      Injuries Sustained in a Vocational Rehabilitation Program

FF.      Court Settlement Procedure

 

I. POLICY PURPOSE

 

The purpose of this policy is to ensure that administrative LSSs and court settlements are processed consistently, timely, and equitably, in accordance with all applicable rules and law.

 

II. APPLICABILITY

 

This policy applies to BWC staff who process LSS applications.

 

III. DEFINITIONS

 

Administrative Settlement: A settlement of the medical and/or indemnity portion(s) of a workers’ compensation claim(s) pursuant to Ohio Revised Code (ORC) 4123.65.

 

Court Settlement: A settlement of a BWC claim(s) related lawsuit, which is approved by the court in which the lawsuit is filed.

 

Conditional Payment Letter (CPL): A notification from Medicare indicating the amounts Medicare has paid to the injured worker (IW) for treatment that may relate to the conditions in the claim.

 

Death Benefits: Benefits payable pursuant to ORC 4123.59 and ORC 4123.60 to a dependent of an IW who has died because of an injury or occupational disease contracted in the course of, and arising out of the IW’s employment.

 

Disabled Workers’ Relief Fund: A special fund that supplements the benefits received by permanently and totally disabled IWs whose benefits fall below a threshold amount determined annually, based on the cost-of-living index.

 

Indemnity-only Settlement: A settlement that includes only the compensation portion of a claim (e.g., temporary total disability, permanent total disability).

 

Intent to Settle: A request for consideration of settlement prior to court of appeals action.

 

LSS: A written agreement that results in closure of a claim(s), or part of a claim(s), as defined by the terms of the settlement agreement. A LSS agreement may be entered into at the administrative, intent to settle, or court level.

 

Net Present Value (NPV): The present value of a monetary award, as opposed to what the award would be worth if spread out over a period of time (i.e., the time value of money).

 

Partial Settlement: Settlement of only part of a claim or claims.

 

Parties to a claim: The IW or IW’s dependent, the employer, and BWC.

 

Prosthetics Only Settlement: A settlement that is generally for self-insured (SI) claims in which BWC has approved and paid the cost of a prosthetic device in the allowed SI claim. BWC settling the prosthetic portion of a SI claim often occurs prior to the overall settlement of the SI claim. 

 

IV. POLICY

 

A.    Lump Sum Settlement (LSS) Initiation by Claimant or Employer

1.    Pursuant to ORC 4123.65 a LSS may be initiated by a claimant or an employer at any time during the life of the claim; or

2.    Pursuant to ORC 4123.512, a LSS may be initiated by filing a notice of intent to settle.

 

B.    Settlements Initiated Pursuant to ORC 4123.512

1.    Requests may be submitted within 30 days after the receipt date of the final decision by the Ohio Industrial Commission (IC) on cases eligible to be appealed to the Court of Common Pleas. This action will extend the timeframes for appealing to the Court of Common Pleas to 150 days.

2.    It is BWC’s policy that notices of intent to settle must be filed on a Notice of Intent to Settle (C-512) form.

a.    The C-512 must be emailed to BWCIntenttoSettle@bwc.ohio.gov or faxed to BWC Legal at 614-621-3395.

b.    If the notice of intent to settle is not submitted on the C-512 form, BWC staff may contact the filing party and request that a C-512 be completed and submitted within the statutory timeframes.

3.    When a C-512 form is filed, normal claims processing continues.

4.    A BWC settlement attorney will handle all settlement negotiations and obtain all necessary forms or documents for settlements initiated pursuant to this provision.

a.    If a tentative agreement is reached, the terms of the settlement will be set forth on an Agreement and Application for Approval of Settlement Agreement (C-240).

b.    The party who filed the notice of intent to settle will have 14 days from the date the tentative agreement was reached to submit the C-240 with the appropriate signatures.

5.    Settlements initiated with a C-512 must be completed and paid before the extended statutory timeframe expires.

 

C.   Submission of the Settlement Application

1.    It is BWC’s policy to ensure timely processing and avoid the possibility of disapproval of a C-240 (whether filed to initiate the settlement or following the filing of a C-512). The application:

a.    Should be submitted to BWC on the most recent version;

b.    Must be completed in its entirety, including a statement indicating why the proposed settlement is deemed desirable;

c.     Include supplemental forms and/or documentation as indicated on the C-240; and

d.    Must include IW/claimant checking “Yes” or “No” and initialing the acknowledgement of incarceration language, along with all other sections of the settlement agreement.

2.    Must include the signature of the IW/claimant and their attorney if represented. BWC will notify the IW/claimant or their attorney if there is any required information and/or documentation missing. BWC will disapprove a settlement request if the required information or documentation is not received within 14 days after notification by BWC.

3.    An employer is prohibited from denying or withdrawing consent to a settlement application if the employee is no longer employed by the employer, and:

a.    The claim is no longer within the employer’s experience or impacting its future premiums.

b.    The claim is identified as a no coverage claim.

c.     The employer is currently lapsed during the period of settlement.

4.    To maintain proper confidentiality, it is BWC’s policy that a C-240 only contain the name and related claims of one employer. If the settlement agreement seeks to settle claims involving different employers, a separate C-240 must be submitted for each employer.

5.    An IW/claimant that has pending legal charges in any court of law may be denied a settlement.

6.    An IW/claimant who is currently incarcerated will be barred from settlement.

 

D.   Signatures

1.    The IW/claimant and their attorney must sign the C-240.

a.    If the IW/claimant has assigned power of attorney (POA) to another, or has an appointed guardian, legally sufficient documentation must be submitted verifying the POA or guardianship. See Custody, Guardianship and Power of Attorney policy for additional information.

b.    A custodial parent will be presumed to be the legal guardian, and no further documentation will be required unless BWC receives evidence suggesting the presumption is erroneous.

2.    If applicable, the employer or the employer’s attorney must sign the C-240.

a.    If the employer’s signature is required, but missing, BWC will  notify the employer of the filing of the C-240 and provide the employer the opportunity to respond within 14 days. If the employer does not respond, BWC will disapprove the settlement application.

b.    If the employer’s signature is not required, but the employer is still doing business in Ohio, BWC will notify the employer of the filing of the C-240 and provide the employer 30 days to respond.

i.      If the employer does not respond within 30 days, BWC will process the settlement application without the employer’s signature.

ii.     If the employer responds and objects in writing to the settlement application, BWC will contact the employer to determine if the IW is currently working for the employer.

a)    If the IW is still their employee, BWC will disapprove the settlement application.

b)    If the IW is no longer their employee, the employer will be advised they cannot object per ORC 4123.65(G).

3.    When Disabled Workers’ Relief Fund benefits are paid as part of the settlement, the employer’s signature is required on a C-240 if the employer’s policy has been combined, and the employer is now SI. BWC will pay and bill SI employers for any Disabled Workers’ Relief Fund benefits allocated in a settlement.

4.    All signatures required on the C-240 must be dated no more than 18 months prior to the date of filing.

 

E.    BWC Authority

1.    BWC approval is required before any administrative settlement becomes final.

2.    It is BWC’s policy to independently evaluate and determine a fair settlement value and attempt, as appropriate, to facilitate agreement between the parties.

3.    When a settlement has been initiated with the filing of a C-240 (rather than a C-512) and the employer has indicated, by checking “Box A” on the C-240, that it is supportive and agreeable to the settlement up to the amount listed on the C-240, BWC may renegotiate the agreed settlement amount, considering the following:

a.    Is the agreed-upon settlement amount more than BWC’s calculated value of the claim?

b.    Does an “arm’s-length” relationship exist between the parties, so the settlement outcome is not unfairly influenced (e.g., the IW is not a relative or a partner/proprietor in the company)?

c.     Is the employer experience rated, and is the claim within the policy year experience period?

d.    Does the settlement exceed the claim’s maximum value as determined by BWC?

e.    Can the settlement be reasonably justified? 

 

F.    Disapproval of a Settlement Application

1.    It is BWC’s policy to disapprove a settlement request when:

a.    BWC has determined that the settlement agreement is not equitable or in the best interests of a party and/or BWC;

b.    A party does not agree to settle subject to ORC 4123.65(G) for employers;

c.     The Special Investigations Unit (SIU) or the Subrogation Department has requested disapproval; or,

d.    A party has not timely submitted information requested by BWC.

2.    Questions regarding disapproval of a settlement application may be staffed with an LSS IMS or BWC settlement attorney.

 

G.   Medicare Set-Aside - Medicare Secondary Payer Act (MSPA)

1.      BWC will notify the IW or their attorney by letter when the IW is a Medicare recipient or has a reasonable expectation of receiving Medicare within 30 months.

2.      BWC will disapprove the settlement application if the MSA letter is not received within the requested timeframe (typically 14 days from the date of the request).

 

 

H.   Execution of an Amended Settlement Agreement and Release (C-241)

1.    Parties to an administrative settlement must execute an Amended Settlement Agreement and Release (C-241) if;

a.    A change is made to the originally requested settlement amount, terms, or conditions as submitted on the C-240.

b.    The settlement was not filed on the most recent C-240 application.

2.    The LSS Claims Service Specialist (LSS CSS) will discuss any variation or exceptions with their LSS IMS and/or a BWC settlement attorney.

 

I.      Approval of a Settlement Application, 30-Day Waiting Period and Industrial Commission (IC) Review

1.    BWC will provide notification via letter to all parties of any approval of a settlement application.

a.     The day after the approval letter is sent is counted as day one of the 30-day waiting period.

b.    The waiting period cannot be waived by any party for any reason.

c.     Ongoing compensation and medical benefits are suspended effective the date of the approval letter.

2.    Withdrawal from Settlement

a.    Any party may withdraw from a settlement before the expiration of the 30-day waiting period subject to ORC 4123.65(G) for employers.

b.    The withdrawal must be in writing and sent to all other parties to the settlement.

c.     BWC must receive the withdrawal request before the expiration of the 30-day waiting period, regardless of the date the withdrawal is mailed or sent.

d.    If the 30th day falls on a weekend or holiday, the 30th day is extended through the next business day.

3.    IC Review of Settlements

a.    BWC must send all administrative settlements to the IC for review within five days.

b.    If the IC finds a “gross miscarriage of justice” or finds the settlement terms “clearly unfair” during the 30-day waiting period, the IC may disapprove the settlement.

c.     If the IC does not disapprove a settlement within the 30-day waiting period, the settlement is approved by operation of law.

J.     Death of the IW/Claimant

1.    If the IW/claimant dies prior to BWC approval of the settlement, BWC will disallow the settlement as abated by death.

2.    If the IW/claimant dies during the 30-day waiting period, any party may void the settlement for good cause.

3.    If the IW/claimant dies after the 30-day waiting period, the settlement becomes final.

4.    When an IW/claimant’s death occurs during or after the 30-day waiting period, the necessary documentation to complete the settlement includes, but is not limited to:

a.    Probate estate documents from a Probate Court naming an Administrator Executrix, or Executor of the claimant’s estate;

b.    An updated R-2 and Authorization to Receive Workers’ Compensation Payment (C-230) from the claimant’s counsel indicating they represent the estate of the claimant;

c.     The IW/claimant’s death certificate; and

d.    Medical records surrounding the time of death.

5.    For the claimant’s legal representative to be authorized to receive the LSS check, the estate of the claimant must file a C-230.  

 

K.    Family Support

1.    Any LSS amount BWC pays is a final release that is subject to valid court-ordered family support, even if the family support amount is for the entire amount of the LSS.

2.    BWC must notify the family support agency associated with the claim, upon issuance of the approval of the settlement.

3.    BWC will recover any overpayment first, attorney fees second, and any remaining amount will be considered for family support. Please see the Family Support Job Aid.

 

L.    Disabled Workers’ Relief Fund

1.    Any allocations made for Disabled Workers’ Relief Fund must be issued as a separate check.

2.    Allocations for Disabled Workers’ Relief Fund must be separately identified on the C-241 and the LSS approval letter.

3.    If the employer is SI, BWC must secure the employer’s signed agreement to settle the Disabled Workers’ Relief Fund.

4.    Settlement of death benefits is not eligible for Disabled Workers’ Relief Fund.

 

M.   SI Settlements

1.    Settlements with an SI employer must be filed on the Self-Insured Joint Settlement Agreement and Release (SI-42) form.

2.    The SI employer will process the settlement request for LSS.

3.    The IC will review and approve or disapprove SI settlement agreements.

 

N.   Corrective Action

1.    Settlement of a claim does not prevent BWC from taking corrective action, including recovery of benefits against a physician of record, a vendor, an IW/claimant, or an employer. BWC’s subrogation recovery rights are not impaired by LSS.

2.    Questions regarding these issues may be staffed with the BWC settlement attorney.

 

O.   Court Settlements

1.    BWC will process a court settlement in compliance with the terms of the agreement and as directed by the court.

2.    Questions regarding court settlements may be staffed with a BWC settlement attorney.

 

V. PROCEDURE

 

A.      General Claim Note and Documentation Requirements

1.      BWC staff will refer to the Standard Claim File Documentation and Altered Documents policy and procedure for claim note and documentation requirements;

2.      The directions provided in the LSS Standard Notes document; and

3.      Must follow any other specific instructions for claim notes and documentation included in this procedure.

B.      Settlement Workbook

1.      BWC staff who process LSS applications must use and maintain the “Settlement Workbook” as required by Claims Operations management and as instructed in this procedure.

2.      When the LSS IMS reviews the New Settlement workbook report, indicating the filing of a C-240, the LSS IMS will:

a.       Review the C-240;

b.      Assign the C-240 to the appropriate LSS CSS; and

c.       Ensure a copy of the C-240 is imaged into each claim.

C.      Assignment of the Claim

1.      Upon assignment of the claim, the LSS CSS will:

a.       Ensure the C-240 filed is the most recent version.  

b.      Determine if all the information and documentation required have been submitted.

a)      If any required information or documentation is missing, the LSS CSS will notify the claimant and request the required documentation/information.

b)      If the required documentation/information is not received within 14 days, the LSS CSS will review the C-240 with their LSS IMS for possible disapproval.

2.      Any additional information requested by BWC (e.g. court records, medical documents, business licensure, marriage records, etc.) or submitted to BWC and related to the calculation of the claimant’s life expectancy, must be imaged by BWC in a confidential folder.

3.      The LSS CSS must additionally:

a.       Notify the disability management coordinator (DMC), if the IW is participating in a vocational rehabilitation program.

b.      Ensure a separate C-240 is filed for each employer, with claims being included in the settlement agreement (a single C-240 must not include claim number(s) involving another employer or the employer’s name(s)).

c.       Review whether the claim is no longer within the employer’s experience for impacting its future premiums, and if the employee is no longer employed by the employer.

d.      Run the Social Security cross-check verification to determine Medicare eligibility.

e.       Review the claims for pending applications.

i.         Other than as provided in section h below, the status of pending applications will be changed to “Suspend.”

ii.       Suspended applications include, but are not limited to:

a)      Requests for additional conditions;

b)      New requests for compensation;

c)       Requests for scheduled loss compensation; and

d)      Any pending Application for Determination of Percentage of Permanent Partial Disability or Increase of Permanent Partial Disability (C-92).

f.        Contact the exam scheduling region to suspend an exam, if a BWC exam is scheduled, unless it is related to temporary total disability (TT).

g.       Create a new case for any new application or request received following the filing of the C-240 application and place it in “Suspend” status.

h.      Create a “Legal” case in all claims included on the C-240 and any subsequent claims included in the settlement:

i.         Identify the issue in the case as either an “administrative” or “512 Intent”;

ii.       Update to the appropriate issue status, including the 30-day hold when appropriate; and

iii.     Add the appropriate activity to the case and fully update it once the settlement is complete.

i.         Continue to process the following until settlement approval is issued:

i.         Permanent total disability (PTD);

ii.       Extension of TT benefits only;

iii.     Extension for Wage loss (WL) benefits only;

iv.     Alternative dispute resolutions (ADR);

v.       Requests for medical treatment:

a)      When the timeframe of medical treatment will exceed the settlement timeline, the LSS CSS will staff with the LSS IMS or a BWC settlement attorney; or

b)      If the timeline of the medical treatment does not exceed the settlement timeline, no staffing is necessary.

vi.     Actions related to determining maximum medical improvement (MMI);

vii.   Any application other than those listed above, which may impact the advisability or value of the settlement, should be staffed with the LSS IMS or a BWC settlement attorney.

 

D.     Reviewing for Pending Court Appeals

1.       The LSS CSS must review all claims associated with the IW/claimant to ensure there are no pending court appeals, with the exclusion of SI claims.

a.       Documents titled “AG referral,” “court appeal,” or “court document” may indicate court appeals.

b.      The LSS CSS may consult with a BWC settlement attorney if the status of an appeal is unclear.

2.       If there appears to be an outstanding court appeal, the LSS CSS must advise the IW/claimant or their attorney that the IW/claimant may choose to pursue either the administrative settlement or the court case, but not both.

a.       If the IW/claimant chooses to pursue:

i.         The court case, the LSS CSS will issue an “LSS Disapproval” letter and include the following language: “The application is denied. All parties do not agree with the settlement terms. This claim is currently pending a court proceeding. You may pursue settlement through the Attorney General’s Office.”

ii.       The administrative settlement, the IW/claimant will provide a date-stamped dismissal entry from the court.

b.      The LSS CSS will disapprove the C-240 if a dismissal entry is not received within 14 days of a request.

 

E.      Reviewing for Subrogation

1.      The LSS CSS will review all claims to be included in the settlement for any open subrogation case(s).

2.      If there is an open subrogation case, the LSS CSS will notify the BWC subrogation contact assigned to the service office and ask whether the settlement can proceed.

3.      The subrogation contact will update the claims management system to reflect whether the settlement may proceed.

a.      If the subrogation contact indicates that the settlement should not proceed, the LSS CSS will:

i.        Notify the parties, and their attorneys, if applicable, that BWC does not agree to the settlement; and

ii.      Disapprove the settlement, indicating that all parties do not agree to the settlement.

b.      If the subrogation contact indicates that the settlement should proceed, the LSS CSS will continue to process the settlement request.

4.      The LSS CSS may reference the Subrogation policy for further information.

 

F.      Reviewing for Violation of Specific Safety Requirement (VSSR)

1.      The LSS CSS must review the claim(s) to be settled to determine if there is a pending or active VSSR application.

2.      If there is a pending VSSR application, the LSS CSS will follow the procedures in the VSSR procedural section of this document.

 

G.     Reviewing for Signatures and Obtaining Signatures

1.      The LSS CSS must ensure that the C-240 contains the signature of the IW/claimant or their attorney and the signature of the employer or employer’s attorney, unless an exception applies.

a.      Dates of signature: All signatures required on the C-240 must be dated no more than 18 months before the settlement application date.

b.      Power of attorney (POA) and guardian: If the settlement involves an IW/claimant that assigned power of attorney to another individual or the IW/claimant has a guardian, the LSS CSS must ensure:  

i.        The claim file contains legal documentation, including a copy of the POA, verifying the POA or guardian status of the individual claiming such status, except in the case of a minor child, BWC will presume the custodial parent is the legal guardian;

ii.      The POA or guardian signs both the IW/claimant’s and their own name on the C-240, and;

iii.    There is compliance with any other applicable provision of the Custody, Guardianship, Power of Attorney, and Incapacitation policy and procedure.

2.      Multiple claims and employers: If there are multiple claims being settled with more than one employer, the LSS CSS must ensure each employer signed the C-240/C-241 that contains the claims involving that employer (unless an employer signature exception applies).

3.      Disabled Workers’ Relief Fund: If Disabled Workers’ Relief Fund benefits are being paid as part of the settlement, the LSS CSS must ensure the employer’s signature is on a C-240/241 if the employer’s policy has been combined and the employer is now SI.

4.      If the SI employer’s policy is in final-cancel status, but the employer is still in business, the LSS CSS must verify the application for settlement is filed and the employer’s signature is required.

5.      If an employer’s business has been sold, the LSS CSS will contact the BWC Employer Services Division to determine if liability has been transferred to the acquiring employer.

i.        If BWC has transferred liability, the acquiring (combined risk) employer’s signature on the application is required.

ii.      If BWC has not transferred liability to the acquiring employer, the employer’s signature is not required.

6.      Exceptions to Employer Signature Requirement

a.      The LSS CSS will not require the employer’s signature if the employer is no longer doing business in Ohio.

b.      If before the settlement, the LSS/CSS needs to look at the status of the employer policy at the time of injury, and if the policy is cancelled prior to the date of injury, they need to staff it with the LSS IMS and BWC settlement attorney.

c.       The LSS CSS will not require a signature from an employer still doing business in Ohio when the LSS CSS has mailed the employer an “Employer 30-day letter for Lump Sum Settlement”, and did not receive a response within 30 days, and one of the following apply:

i.        The IW is no longer employed by that employer and the claim has no further impact on the employer’s premiums.

ii.      The employer is not in compliance with ORC 4121.35 because of one of the following:

a)    A lapsed policy;

b)    No coverage on the date of injury.

d.      An employer’s signature is not required in cases in which the employer is prohibited from denying or withdrawing consent to a settlement application. To meet this condition, the LSS CSS will verify:

i.        The claim is no longer within the employer’s experience for impacting its future premiums; and

ii.      The employee is no longer employed by the employer.

7.      Obtaining Signatures

a.      If the IW/claimant’s or their attorney’s signature is missing on the C-240, the LSS CSS must contact the IW/claimant or their attorney, by phone or letter (using the “LSS-IW Signature Letter”), and set a task for 14 days from the date of the telephone call or letter to determine if the required signature has been provided.

i.        If the required signature is provided, the LSS CSS will continue to process the settlement application.

ii.      If the IW/claimant does not submit the required signature, the LSS CSS will send a “LSS Disapproval” letter.

b.      If the employer (or the employer’s attorney’s) signature is missing:

i.        If their signature is required, the LSS CSS will send the “Employer Signature Letter for C-240” to the employer, requesting that the signature be provided within 14 days of the mailing date. It’s important to note a letter would need to be sent, including but not limited to the following situations:

a)    All state agency claims.

b)    A retrospectively rated employer’s claims that are within their 10-year period of impact.

c)    Any claim in a deductible program where the deductible has not been met.

ii.      The LSS CSS will set a 14-day task from the date of the letter to follow up.

iii.    If the employer does not submit the required signature, the LSS CSS will disapprove the settlement using the “LSS Disapproval Letter.”

c.       If the employer’s signature is not required and they have not signed the C-240, but are still doing business in Ohio, the “Employer 30 Day Letter for Lump Sum Settlement” will be sent to notify them.

d.      If the employer does not respond within 30 days of the date of the letter, the LSS CSS will process the settlement application without the employer’s signature.

 

H.     Required Language Outlining Reason for Settlement

1.      The LSS CSS will ensure the C-240 includes a statement or a separate written statement that provides a description of the circumstances of the settlement and why it is deemed desirable.

a.      The LSS CSS will ensure the statement provided does not waive IW/claimant liability for fraud, pending criminal charges or convictions, overpayment or subrogation, or otherwise change the terms of the settlement agreement.

b.      If the sufficiency of the required language is unclear, the LSS CSS will staff the issue with the LSS IMS or BWC settlement attorney.

2.      If the LSS IMS or BWC settlement attorney determines that the statement is not acceptable, the LSS CSS will advise the IW/claimant to submit a new C-240.

a.      The LSS CSS will set a diary/task for 14 days from the date of the request to determine if the new C-240 has been received.

b.      If the IW/claimant returns an adequate, new C-240, the LSS CSS will process the settlement.

c.       If the IW/claimant does not return the new C-240, the LSS CSS will disapprove the settlement application.

 

I.        Reviewing for Authorization to Receive Workers’ Compensation Payment When the IW/Claimant is Represented by an Attorney

1.      If the LSS CSS is aware that an attorney represents the IW/claimant, the LSS CSS will ensure that the IW/claimant properly signed the authorization on the C-240, or the claim contains a valid C-230.

2.      If the IW/claimant has not signed the authorization (the attorney is not authorized to sign on the IW/claimant’s behalf) and there is no valid C-230 on file, the LSS CSS will contact the IW/claimant’s attorney to determine their intention regarding distribution of any potential payment.

3.      If any possible conflict exists, the LSS CSS may contact the IW/claimant for clarification.

 

J.      Reviewing for Other Open Claims

1.      The LSS CSS will identify all open claims filed by the IW/claimant and:

a.      Encourage, but not require the IW/claimant to include all claims in the settlement;

b.      Document reasons why the IW declined to settle all claims in the Settlement Workbook;

c.       Document attempts to fully settle the claim in cases of partial settlement requests in the Settlement Workbook.

2.      BWC may deny the settlement application or reduce the settlement amount when:

a.      It is not in BWC’s interest to exclude claims from the settlement, or

b.      The LSS CSS finds that the costs for the claim being settled could shift to another claim not included in the settlement.

 

K.      Issues Affecting Settlement

1.      Incarceration

a.      If there is evidence in the claim indicating the IW/claimant may be incarcerated, the LSS CSS will investigate further to verify the claimant’s status. The LSS CSS will disapprove the settlement application if:

i.        The date of injury is on or after Aug. 22, 1986; and

ii.      The claimant is incarcerated in a state or federal correctional institution, or in any county jail in lieu of incarceration in a state or federal correctional institution (in this or any other state), for the conviction of a state or federal crime.

b.      If the date of injury is before Aug. 22, 1986, the LSS CSS will consult with a BWC settlement attorney to determine if the settlement is in the best interest of BWC.

c.       If the LSS CSS has evidence or suspicion that a claimant has pending criminal charges, the LSS CSS will staff the claim with a BWC settlement attorney.

d.      If the C-240 indicates that a claimant has pending criminal charges, is out on bond, or has criminal convictions, the LSS CSS must staff the claim with a BWC settlement attorney.

 

L.      Overpayments

1.      The LSS CSS will review the claim to determine if there is an outstanding or disputed overpayment in any of the IW/claimant’s claims.

2.      If there is an overpayment, declared or in dispute, the LSS CSS will recoup 100% of the overpayment from the settlement amount, unless a BWC settlement attorney approves an adjustment or waiver in writing.

3.      The LSS CSS must ensure that the C-240 or C-241 and the “Approval of Settlement Agreement” letter (hereinafter “approval letter”), as applicable, address all overpayments, specifically including the amount of the overpayment.

a.      The LSS CSS must only recoup Disabled Workers’ Relief Fund overpayments from Disabled Workers’ Relief Fund awards. Any Disabled Workers’ Relief Fund overpayments will be identified on the C-240 or C-241.

b.      Disabled Workers’ Relief Fund overpayments can be moved to a regular overpayment in the system if the settlement is an AG settlement or Disabled Workers’ Relief Fund was allowed, paid, and later overturned and denied.

4.      The LSS CSS may declare an IW/claimant overpaid if the overpayment results from continued payments after the effective settlement date.

a.      The LSS CSS will issue an “Overpayment Created after Settlement” letter to declare the overpayment.

b.      A BWC order will not be issued for an overpayment in these circumstances.

5.      Waiver of Overpayment

a.      If there is a waiver of an overpayment in writing from the Legal Division or AG Order, and the source claim of the overpayment is settled, then the LSS CSS will send an email to the BWC Service Desk to have the overpayment removed from the system.

b.      If the source claim of the overpayment is not settled, BWC may either recoup the overpayment from the settlement amount or allow the overpayment to remain. The LSS CSS will leave the overpayment on the claims management system for recoupment at a later date, unless otherwise instructed by a BWC settlement attorney.

 

M.    Lump Sum Advancements

1.      The LSS CSS will offset any settlement award by previous lump sum advancements that have not been fully recouped, using the current rate at the time of settlement.

2.      The LSS CSS may staff these issues with their LSS IMS or a BWC settlement attorney.

 

N.     Unpaid Premiums When the Claimant is the IW and the Employer

1.      The LSS CSS will identify if the IW/claimant is also the employer of record (EOR). If so, the LSS CSS will staff with Employer Services to determine if the IW/claimant/EOR owes premiums and the amount.

2.      If unpaid premiums are identified, the LSS CSS will contact the IW/claimant/EOR before or while processing the settlement to determine if the parties can reach agreement on deducting the entire unpaid premium amount from the proposed settlement amount.

3.      If the IW/claimant/EOR does not agree, the LSS CSS will disapprove the settlement as not in the best interest of the parties.

4.      If the IW/claimant/EOR agrees, the C-241 will reflect the agreement, and the LSS CSS will continue to process the settlement application.

5.      The LSS CSS will add BWC Accounts Section as an Alternate Payee on the Participants tab of the Claims Management system.

6.      The LSS payment will be allocated as follows:

a.      Check 1, to the IW and their attorney;

b.      Check 2, to BWC Accounts.

7.      The LSS CSS will notify the Benefits Payable department to have the check payable to BWC, pulled, and credited to the IW’s policy balance.

 

O.     Insurance Service Office (ISO)

1.      The LSS CSS may request an ISO report whenever the LSS CSS determines it may be useful in valuing and negotiating the settlement agreement.

2.      When an ISO report has been obtained, the LSS CSS will inform the BWC settlement attorney of any records that impact the settlement's value.

 

P.      Fraud

1.      If the LSS CSS suspects fraud in a claim at any point in the settlement process, the LSS CSS will notify the Special Investigations Division (SID).

2.      SID will review and ask the LSS CSS to either disapprove the settlement application or proceed with the settlement application with consideration of a potential fraud overpayment.

3.      If SID determines that the settlement should be disapproved, the LSS CSS will notify the BWC settlement attorney.

4.      If SID agrees to the settlement process proceeding, the LSS CSS will ensure that the BWC settlement attorney and SID are kept informed of the settlement’s status.

 

Q.     Assessing the Value of the Settlement

1.      Net Present Value Factors (NPV)

a.      The LSS CSS will reference the current year’s NPV chart available on COR, to calculate NPV when extending compensation benefits beyond six months into the future.

i.        If the PTD value is based on an injury, as opposed to an occupational disease (OD), The “PTD non-OD” category will be used to determine the NPV factor.

ii.      If the PTD value is based on an OD claim that is not a lung disease, the LSS CSS will use the “PTD-OD-Non-Lung” category.

iii.    If the PTD value is based on an OD claim that is related to a lung disease, the LSS CSS will use the “PTD-OD Lung” category.

iv.     When evaluating death claims, the LSS CSS will use the “Survivor” category and will not include Disabled Workers’ Relief Fund benefits.

v.       If the compensation value will be extended greater than six months, use the “Period” category on the NPV chart.

b.      If the LSS CSS is unsure which category to use for the calculation, they may staff the issue with the LSS IMS.

2.      All NPV totals are subject to probability factors.

3.      The LSS CSS will not reduce medical benefits to net present value, unless after staffing with the BWC settlement attorney, it is agreed that unusual circumstances exist, justifying such a reduction.

 

R.      Probability Factors

1.      The LSS CSS will use probability factors to assess indemnity or medical costs projected to start sometime in the future, such as the likelihood of a surgery or other major treatment and associated compensation.

2.      In the case of an allowed PTD, death, or pre-PTD claim, to estimate the likelihood of the IW/claimant reaching full life expectancy and, for a pre-PTD claim, the likelihood that PTD will be awarded.

 

S.      Medical Benefits/Costs

1.      The LSS CSS will consider IW/claimant lifestyle, co-morbidities, prognoses and aging when projecting future treatment types and frequency. A probability factor will be used to estimate likelihood of the IW obtaining a particular type of medical service in the future.

2.      The LSS CSS will ensure that IW’s projected medical services and costs are reasonably supported by appropriate documentation, indicating that such services are likely to be required in the future.

 

T.      Evaluating Future Indemnity

1.      Temporary Total Disability (TT)

a.      The LSS CSS will ensure that all projected periods of compensation are supported by medical documentation.

b.      TT will not be factored into the LSS value in claims with a date of injury prior to Nov. 15, 1973, if the IW/claimant has received the maximum amount of TT.

c.       The LSS CSS will consider the following when determining the amount of expected TT compensation:

i.        The TT the IW is entitled to, but is not yet paid; and

ii.      The likelihood of TT being awarded in the future.

2.      Permanent Total Disability

a.      Medical History and Disclosure and Medical Records

i.        The LSS CSS will ensure that a Medical History and Disclosure (C-242), a PTD-Death Settlement Acknowledgement and Waiver Full and Final Settlement (C-243) or Indemnity Only Waiver (C-245), and the two most recent years of medical records are submitted.

ii.      If the C-242, C-243, or C-245 and medical records are not submitted with the C-240, the LSS CSS may, after staffing with the LSS IMS, disallow the C-240. BWC may reinstate if additional documentation is received within 30 days.

iii.    The C-242 must be signed by both the IW and their attorney, if they are represented.

iv.     The IW must sign the C-243 and C-245.

v.       The LSS CSS will staff any questions regarding the extent of medical records required with the BWC settlement attorney.

b.      Evaluating the likelihood the IW will be granted PTD (Pre-PTD):

i.        The LSS CSS will consider the following factors when evaluating the likelihood of the IW being granted PTD:

a)      Claim history that impacts the IW’s ability to return to work;

b)     Medical history and current treatment indicating the status of the IW’s allowed conditions;

c)      Vocational rehabilitation history;

d)     The filed Application for Compensation for Permanent Total Disability (IC-2);

e)      Medical reports submitted in association with the PTD application;

f)       Non-medical PTD factors, including:

a)      Educational level;

b)     Work history;

c)      Literacy skills;

d)     Other factors such as learning disabilities, English as a second language, supervisory skills or special training.

ii.      Any other factors that impact the ability and likelihood of the IW returning to work.

c.       Applying Probability Factors and NPV

i.        For PTD and Pre-PTD the LSS CSS will use the PTD Disabled Workers’ Relief Fund worksheet to determine life expectancy and NPV.

ii.      PTD: The LSS CSS will review the C-242, and the medical records submitted and on file to identify any co-morbidities or lifestyle factors (e.g., smoking, alcohol or drug abuse). The LSS CSS will then apply a probability factor that reflects the impact of these conditions on the present value of a PTD settlement.

iii.    When PTD Has Not Been Previously Granted (Pre-PTD): The LSS CSS will apply the appropriate NPV factor relative to the IW co-morbidities and the probability that the IW will obtain PTD.

d.      Disabled Workers’ Relief Fund

i.        Where potential Disabled Workers’ Relief Fund is involved in a PTD settlement, the LSS CSS will complete and attach a PTD/ Disabled Workers’ Relief Fund worksheet to the Settlement Workbook.

ii.      The LSS CSS will adjust the Disabled Workers’ Relief Fund calculation based on the same probability factors that are used for the overall PTD calculation.

iii.    The LSS CSS will only deduct Disabled Workers’ Relief Fund overpayments from the Disabled Workers’ Relief Fund portion of a settlement.

iv.     The LSS CSS must identify and detail Disabled Workers’ Relief Fund overpayments in the “Settlement Justification” section of the Settlement Workbook separately from other compensation overpayments.

e.      VSSR

i.        The LSS CSS may determine if the employer has settled its VSSR liability by staffing the claim with a BWC settlement attorney.

ii.      If the employer has not separately settled its VSSR liability with BWC:

a)      BWC may settle the underlying claim after the VSSR is settled or disapproved; or

b)     If the parties request that the VSSR be settled along with the underlying claim:

                                                                                i.            The LSS CSS will evaluate the claim without consideration of the VSSR, which the employer will pay.

                                                                              ii.            The LSS CSS will obtain authority and tentatively negotiate the settlement with the understanding that the employer will pay the VSSR portion of the settlement pursuant to separate agreement with the claimant.

                                                                            iii.            The IW/claimant and employer must file with and receive approval from the IC of a separate VSSR settlement application, before the LSS CSS issues the BWC LSS approval letter.

                                                                             iv.            If the parties do not wish to settle the VSSR along with the underlying claim, the LSS CSS will disapprove the C-240.

                                                                               v.            If the employer’s liability for the claim, including the VSSR has been settled through BWC’s adjudicating committee, the LSS CSS:

i.        Will evaluate and negotiate the VSSR component of the settlement as if the employer is out of business; or

ii.      Must document the settlement of employer liability regarding the VSSR as part of the settlement justification.

c)      When the employer is still in business and a VSSR has not been awarded:

                                                                                i.            The employer is responsible for the settlement and payment of the VSSR.

                                                                              ii.            The LSS CSS will disapprove the C-240 pending resolution of the VSSR, unless the parties request that the VSSR be settled along with the underlying claim.

d)     When the employer is out of business and VSSR has not yet been awarded:

                                                                                i.            The LSS CSS will staff with a BWC VSSR attorney.

                                                                              ii.            Upon the request of the VSSR attorney, the LSS CSS will provide an evaluation of future indemnity to assist in negotiation of the pending VSSR.

                                                                            iii.            Once the IC approves the VSSR settlement, the LSS CSS may proceed with settling the underlying claim.

e)      If an employer settles the VSSR, then goes out of business before the VSSR is paid:

                                                                                i.            The LSS CSS must staff with the BWC VSSR attorney.

                                                                              ii.            BWC may request that the VSSR settlement be vacated and the VSSR application be reopened by the IC.

f.        When calculating VSSR settlements, the LSS CSS will calculate each compensation type separately, excluding Disabled Workers’ Relief Fund, using the appropriate NPV factor and using maximum rates from the year of the injury.

 

U.     Calculation of Other Types of Compensation

1.      The LSS CSS will only factor wage loss (WL) and/or living maintenance wage loss (LMWL) into future indemnity if the IW is likely to be eligible for WL or LMWL in the future and has not already received the maximum number of weeks for WL or LMWL.

a.      The LSS CSS will reference the Wage Loss Compensation and/or Living Maintenance Wage Loss procedures and respective tips and tools available on COR to determine if the IW has received the maximum number of weeks.

b.      The LSS CSS may also staff the claim with their LSS IMS regarding calculation issues for WL and LMWL.

2.      Percentage of Permanent Partial Disability

a.      LSS CSS will consider percentage of permanent partial disability (%PP) if the IW has not yet received a %PP award, or if the LSS CSS determines that an additional %PP award is likely.

b.      The LSS CSS will ensure that the combined value of any prior %PP awarded and the %PP being factored into the LSS appears reasonable based on the allowed conditions or conditions likely to be added to the claim.

c.       The LSS CSS will consider if there is evidence of ongoing or recent medical services indicating a change in the condition(s).

d.      The LSS CSS will not update the claims management system to reflect the amount of %PP allocated to a settlement.

3.      Temporary Partial

a.      The LSS CSS will only factor in a value for temporary partial (TP) in claims with a date of injury prior to Aug. 22, 1986, and only when the IW has suffered or will suffer impairment in earning capacity.

b.      The LSS CSS will not factor TP if the IW has received the maximum TP award for the date of injury.

c.       When the IW is receiving TP, the LSS CSS will:

i.        Determine what TP has been paid to date and include the total dollars and number of weeks paid;

ii.      Determine if the IW will continue to suffer an impairment in earning capacity; and

iii.    Estimate the expected TP indemnity costs that are probable for the claim.

4.      Death Benefits

a.      The LSS CSS must ensure that a C-242, a C-243, and the two most recent years of medical records are submitted from the surviving spouse and each adult dependent included in the valuation of the claim.

b.      The LSS CSS will request the C-242, C-243 and the two most recent years of medical records.

i.        If the requested medical records are not received within 14 days, the LSS CSS will disapprove the C-240. If additional documentation is sent in, BWC may reinstate within 30 days.

ii.      The LSS CSS will use the PTD Disabled Workers’ Relief Fund worksheet to determine the life expectancy and NPV for death benefits. Use of this worksheet is for calculation of death benefits, but must exclude Disabled Workers’ Relief Fund. Disabled Workers’ Relief Fund is a benefit meant only for living IWs.

c.       The LSS CSS will consider and apply a probability factor that addresses co-morbidities (e.g., diabetes or cancer) or lifestyle factors, (e.g., smoking).  

d.      The LSS CSS will consider the surviving spouse’s age, number of children, length of marriage, length of widowhood, and other factors indicating the likelihood of the surviving spouse remarrying.

e.      The LSS CSS will offset any settlement award by previous lump sum advancements made in the death claim that are outstanding at the time of settlement. The LSS CSS may staff the LSA calculation with the LSS IMS or BWC attorney.

f.        The LSS CSS will consider the entitlement period for any dependent child to be age 18 unless the LSS CSS finds, based on evidence on file or submitted by the parent/legal guardian, there is a likelihood that:

i.        The child will enroll or continue to be enrolled in an accredited educational program up to the age of 25;

ii.      The child is, or is likely to be, physically or mentally incapacitated from earning wages beyond the age of 18; or

iii.    The child has co-morbidities that are likely to reduce the benefit entitlement period.

g.      Disabled Workers’ Relief Fund benefits are not a factor and are not included in the settlement of death benefits.

h.      The LSS CSS may reference the Death Claims policy and procedures for further explanation of dependency status and benefit periods.

i.        The LSS CSS will staff all settlement requests involving dependent children with the BWC settlement attorney.

j.        The LSS CSS will document all projected death benefits by recipient, including spousal, adult dependent, and dependent minor child benefits.

5.      Indemnity Only

a.      When a settlement request is for indemnity only, the LSS CSS will ensure documentation addresses medical treatment relevant to the potential indemnity award (i.e., for a pre-PTD, the IW/claimant’s surgical and recent medical history, as well as medical evidence submitted in the PTD process).

b.      The LSS CSS will value the indemnity-only settlement following the procedures for a full settlement and then apply an appropriate indemnity-only discount based on the estimated future medical costs.

6.      Medical-Only Claim/Medical Portion of Lost-Time Claim

a.      The LSS CSS may settle a medical-only claim.

b.      The LSS CSS must staff any C-240 seeking to settle only the medical portion of a lost-time claim(s) with an LSS IMS or BWC settlement attorney.

7.      Disabled Workers’ Relief Fund Only Settlement

a.      The LSS CSS will staff any C-240 seeking to settle only the Disabled Workers’ Relief Fund portion of a claim(s) with an LSS IMS; or

b.      If necessary, with a BWC settlement attorney.

8.      Claims with Negligible Value

a.      If a settlement agreement includes claims of negligible value, the LSS CSS will reflect that in the settlement agreement; and

b.      Document the value of those negligible-value claims at $0.

9.      Requesting Additional Medical Documentation

a.      For claims where a C-242 and additional medical is not already required, if the LSS IMS, or BWC settlement attorney determine that additional medical is needed, the LSS CSS will request that the IW/claimant complete and submit a C-242 and submit the most recent two years of unrelated medical documentation.

b.      If two years of unrelated medical documentation is unavailable, the following list of documents may be accepted as an equivalent:

i.        A full physical examination;

ii.      Blood work which is to include the CBC;

iii.    Office notes detailing the physical examination;

iv.     A copy of all test results; and

v.       Any other testing the physician recommends and the results

c.       The LSS CSS will set a diary/task for 30 days from the date of the request for the C-242 and required documentation.

d.      If the form and required documentation is not provided within 30 days, the LSS CSS will staff with the LSS IMS or BWC settlement attorney for disapproval of the C-240 or determine if reduced probabilities would be appropriate. If additional documentation is received within 30 days, BWC may reinstate.

 

V.      Obtaining Authority, Negotiation, and Decision

1.      The LSS CSS has the authority to, and may approve settlements valued $25,000 or less, subject to the exceptions listed in V3.a below. The LSS CSS must obtain settlement authority for recommended settlement amounts above $25,000 as follows:

Amount                                                      Authorizing Individual

$25,001 to $150,000                            LSS IMS or BWC Settlement Attorney

$150,001 to $250,000                         Executive Round Table

$250,001 and above                            Administrator or designee

2.      The Executive Roundtable (ERT) is a group of senior BWC Management whose role is to review all settlements exceeding a specific threshold for accuracy, compliance with BWC law, rules and policy and consideration of new/complex issues they wish to review.

a.      The members of the ERT will be the chief operating officer, the chief of claims, and the chief legal officer or their designee. A back-up from Claims and BWC Legal will be designated.

b.      An ERT meeting will be scheduled on a bi-weekly basis when all members will meet as a collective. When circumstances warrant, individual reviews may occur. 

c.       All settlements received in BWC Legal within one week of the next ERT meeting will be presented at the next roundtable.

d.      BWC settlement attorneys will present proposed settlements to the members.

e.      The ERT will review each settlement and have one of three options: reject, authorize, or request clarification/corrections to the proposed settlement.   

f.        The ERT may occur virtually or in person, and the members will indicate their rejection, authorization, clarification, or corrections of any proposed settlement within seven days of the workflow being initiated. If the ERT requests clarification or corrections regarding the proposed settlement, it should be provided within a reasonable period not to exceed five days. 

g.      Resubmissions for clarifications/corrections or a change in settlement terms may be presented to the ERT with approval by the LSS IMS or BWC settlement attorney. Resubmissions should be limited, especially when the sole reason for return is to increase the settlement amount without a mistake in calculations, new justification, or evidence.

3.      The LSS CSS will staff with the LSS IMS or BWC settlement attorney the following:

a.      Settlements that include the following types of claims:

i.        Disallowed or undetermined claims;

ii.      Respiratory occupational disease claims;

iii.    A sole proprietorship, partnership, or any other situation in which an arm’s length position or relationship may not exist;

iv.     Claims with ISO hits;

v.       Claims that arise while an IW/claimant is participating in a vocational rehabilitation program;

vi.     Claims containing overpayments where waiver is requested;

vii.   Death benefits claims;

viii. PTD and pre-PTD claims;

ix.     VSSR (where BWC is settling);

b.      Indemnity-only settlements (including Disabled Workers’ Relief Fund only settlements);

c.       Medical-only portion of a lost-time claim;

d.      Settlements with issues that cannot be resolved by the LSS CSS;

e.      Any settlement where a guardian or an individual with POA is signing on behalf of the IW/claimant; and

f.        Any other settlements with unusual circumstances.

4.      Deference to a Previously Negotiated Agreement

a.      The LSS CSS will independently evaluate settlement value based on the merits of the claim and the employer’s risk exposure, even when the employer agrees to the settlement up to the amount listed in box A on the C-240.

b.      The LSS CSS may defer to the employer’s box A preference when all the following are true:

i.        The agreed settlement amount is greater than the LSS CSS’s calculated value of the claim, and the parties are unwilling to permit the LSS CSS to negotiate a lesser amount on the employer’s behalf;

ii.      An arm’s length relationship exists between the parties (e.g., the IW/claimant is not a relative of the employer or a partner/shareholder in the company);

iii.    The employer is experience-rated, and the claim is within the policy year experience period;

iv.     The settlement will not exceed the claim’s maximum value; and

v.       The settlement can be reasonably justified.

5.      Preparing the Settlement Offer

a.      The LSS CSS will review the settlement demand.

i.        Identification of common ground between the parties, such as projections of benefits or treatment that both parties can agree upon; and

ii.      Determination of an appropriate initial offer based upon the LSS CSS’s professional experience and knowledge.

b.      The LSS CSS may staff any concerns with this process with their LSS IMS.

6.      Presentation of the Settlement Offer

a.      The LSS CSS may consult with the LSS IMS or BWC settlement attorney in advance to determine a baseline settlement negotiation strategy.

b.      The LSS CSS will present the offer to the IW/claimant or their attorney who has settlement authority.

i.        Document that an offer was made in claim notes. Negotiation amounts are not to be documented in the claims management system.

ii.      Document the details of the ongoing negotiation, offers, counteroffers, and amounts in the Settlement Workbook on the summary page.

c.       The LSS CSS’s initial offer will be designed to allow the parties to reach agreement within the authorized settlement amount.

d.      The LSS CSS will request and obtain a counteroffer before increasing BWC’s settlement offer.

7.      Discussing the Settlement Terms with the Parties

a.      Regardless of the amount or type of settlement, the LSS CSS will be the primary point of contact between the parties regarding settlement negotiations.

b.      If, for any reason, the LSS IMS or the BWC settlement attorney discusses the settlement with the parties, they will promptly:

i.        Inform the LSS CSS and document the communication in claim notes; and

ii.      Document the details of the conversation in the summary tab of the Settlement Workbook.

c.       The LSS CSS will refer the IW/claimant to their attorney regarding questions they may have about the settlement negotiations.

d.      The LSS CSS will ensure the parties are aware of any family support orders or overpayments that will affect the final settlement amount. The LSS CSS will ensure the parties are aware of any ongoing compensation being stopped.

e.      The LSS CSS will seek direction from the LSS IMS or the BWC settlement attorney any time it becomes apparent that the best interests of any party are not being protected, at which time the settlement process may be stopped.

f.        The LSS CSS will discuss any changes to the original C-240 with the LSS IMS or the BWC settlement attorney, regarding next steps and whether it should be documented on the C-241 and approval letter.

g.      Any alteration of any of the forms by the IW/claimant or their attorney should be staffed with the BWC settlement attorney.

 

W.    Finalizing and Closing the Settlement

1.      Medicare Secondary Payer Act (MSPA)

a.      The LSS CSS will send a “Medicare Set-Aside Letter” (MSA letter) to the IW or the IW’s attorney when the IW is on Medicare or has a reasonable expectation of receiving Medicare within 30 months.

b.      The IW has a reasonable expectation of receiving Medicare within 30 months if the IW:

                                                        i.            Is on Social Security Disability (SSD);

                                                      ii.            Is age 62 ½;

                                                    iii.            Has been diagnosed with end-stage renal disease;

                                                     iv.            Has applied for SSD; or

                                                       v.            Has had an adverse decision regarding SSD and has appealed the denial.

c.       Information regarding the processing of the MSA letter may be found in the Medicare Reporting Job Aid located on the LSS CSS Dashboard. The LSS CSS will follow the instructions outlined in the job aid in conjunction with this policy.

2.      Amended Settlement Agreement and Release (C-241)

a.      The LSS CSS will request a C-241 when a change is made to the originally requested settlement amount, terms, or conditions, or if any additional conditions have not been addressed on the C-240:

i.        Incarceration language;

ii.      Overpayments;

iii.    Premiums owed to BWC;

iv.     Disable Workers’ Relief Fund allocations.

b.      The LSS CSS will set a task for 14 days from the request. If the C-241 has not been provided, the LSS CSS will contact the IW/claimant or their attorney to advise them that the C-240 will be disapproved. The LSS CSS will review the settlement with their LSS IMS’s approval.

c.       The LSS CSS will reinstate the settlement if the required C-241 is received within 30 days of the disapproval.

d.      If the required C-241 is received later than 30 days after disapproval, the LSS CSS will staff the claim with an LSS IMS or BWC settlement attorney.

3.      Disapproval of the Settlement

a.      The LSS CSS will disapprove the settlement, with their LSS IMS’s consent, when:

i.        Any party to the settlement does not agree or fails to provide any required information or documentation;

ii.      A member of the SID or Subrogation Department requests disapproval; or

iii.    An IW/claimant dies, (see section Y. below).

iv.     An IW/claimant is incarcerated or has a pending/open case where the settlement attorney does not want to settle.

b.      The LSS CSS will notify the parties of the disapproval.

c.       The LSS CSS will publish an “LSS Disapproval Letter.” After issuing the letter, the LSS CSS will ensure:

i.        All included claims are updated with a copy of the “LSS Disapproval Letter”;

ii.      The case issue is updated in the claims management system to “Denied by BWC” and the case is closed; and

iii.    All suspended actions are reinstated.

d.      In cases in which the LSS CSS reinstates the C-240 following the disapproval without the filing of a new application, the LSS CSS will:

i.        Index the document into the original C-240 into the document management system;

ii.      Build a new settlement case in the claims management system using the new doc ID with the reindexed C-240.

4.      Approving the Settlement and Building the Plan

a.      To approve the settlement, the LSS CSS will publish the approval letter.

b.      When the approval letter is sent, the LSS CSS will update the claims management system under “Claims Management” and:

i.        Go to “Claims Dates>Other Claim Dates” and select from the drop-down menu:

a)      Pending Settled/Both;

b)     Pending Settled/Indemnity; or

c)      Pending Settled/Medical (only used for AG claims).

ii.      Go to “Claim Type” and select from the drop-down menu:

a)      Pending Settled/Both;

b)     Pending Settled/Indemnity; or

c)      Pending Settled/Medical (only used for AG claims).

c.       When the claim is settled for indemnity and/or medical related to a specific condition only, the LSS CSS will update the claims management system under “Claim maintenance>ICD status” and select from the drop-down menu:

i.        Pending Settled/Both;

ii.      Pending Settled/Indemnity; or

iii.    Pending Settled/Medical.

d.      In all claims, the LSS CSS will update the claim status by going to “Status”, select the “Change Status Reason” and from the drop-down menu select:

i.        Pending Settled/Both;

ii.      Pending Settled/Indemnity; or

iii.    Pending Settled/Medical (only used for AG claims).

e.      The LSS CSS will update the case to “Thirty Day Hold”.

f.        If the employer was previously in the state fund but is now SI, and a Disabled Workers’ Relief Fund value is placed in the settlement, the LSS CSS will include language in the approval letter stating that the SI employer is responsible for paying the Disabled Workers’ Relief Fund portion of the settlement.

g.      If Social Security apportionment language is submitted with a C-240 or C-241, or is requested during negotiations, the LSS CSS will include the following language on the approval letter:

Social Security apportionment language was submitted as an attachment to the C-240 or C-241 and is incorporated herein. A copy is attached.

h.      The LSS CSS will produce an approval letter for each claim.

5.      Sending to IC for Review

a.      Within one business day, the LSS CSS will ensure that the following information, as applicable, is built into the OnBase System and renamed “LSSPAC” in this specific order:

i.        Settlement Approval Letter;

ii.      Settlement Workbook Claim Demographic page(s);

iii.    C-240;

iv.     C-241;

v.       The Social Security apportionment language;

vi.     “Employer 30 Day letter.”

b.      The LSS CSS will go to the claims management system under Claim Details and complete an Interface Request for “Settlement Referral to the IC.”

 

X.      30-Day Waiting Period (also referred to as the “cooling off period”)

1.      For purposes of tracking the 30-day waiting period, the LSS CSS will track the day after the date that is printed on the approval letter as mail day one.

2.      If the 30th day is a weekend or holiday the LSS CSS will consider the next business day as the 30th day of the waiting period and payment of the settlement will be made the following business day.

3.      For purposes of determining overpaid compensation and payment of medical services, the LSS CSS will consider the date printed on the approval letter as the effective date of the LSS.

4.      The date printed on the approval letter is the date the LSS CSS will update the claim to a “settled-pending” status.

5.      The claims management system will automatically generate a notice to the managed care organization (MCO).

6.      The LSS CSS will never accept waivers of the 30-day waiting period.

7.      The LSS CSS will staff any request for action (outside of medical bill payments prior to the date of settlement) regarding the settlement after the expiration of the 30-day waiting period with the BWC settlement attorney.

 

Y.      Death of the Claimant

1.      When the LSS CSS receives notice of the death of a claimant, the LSS CSS will:

a.      Verify the death by obtaining a copy of the death certificate and related medical records around the time of death (three months) to confirm the cause of death and whether BWC has good cause to withdraw from the settlement;

b.      Ensure a new Claimant Authorized Representative (R-2) form and an Authorization to Receive Payment (C-230) form are filed by the representative of the estate; and

c.       Obtain legal documentation from the probate court naming an administrator, executor, or executrix of the estate.

2.      If the claimant dies before the LSS CSS issues the approval letter, the request for settlement abates. The LSS CSS will issue a “LSS Disapproval Letter” due to abatement.

3.      If the LSS CSS discovers the death before the expiration of the 30-day waiting period, the LSS CSS will withdraw from the settlement agreement, and issue an “LSS Withdrawn Notice”. Any party may void the settlement for good cause shown.

d.      BWC will withdraw from the settlement until such time as their investigation is completed.

e.      If BWC determines:

i.        Good cause does not exist to void the settlement, the settlement will be reinstated and paid to the estate of the deceased IW/claimant upon receipt of necessary documentation.

ii.      Good cause exists to void the settlement, the settlement will be voided.

4.      If the LSS CSS discovers the death of the claimant following the expiration of the 30-day waiting period, but before issuance of the check, the LSS CSS will:

a.      Staff the settlement with the BWC settlement attorney; and

b.      As recommended by the BWC settlement attorney, either void the settlement for good cause or issue the check payable to the estate of the deceased claimant.

5.      If the LSS CSS discovers the death following the expiration of the 30-day waiting period and issuance of the check, but before the check is cashed, the LSS CSS will:

a.      Staff the settlement with the BWC settlement attorney.

b.      If the check has been issued but not yet endorsed at the time of the IW/claimant’s death, BWC will seek to have the check returned.

c.       If the check is returned, BWC will reissue the check payable to the estate of the claimant upon receipt of necessary documentation.

6.      If the LSS CSS discovers the death following the expiration of the 30-day waiting period and after the check has been issued and cashed, the LSS CSS will staff with the BWC settlement attorney.

7.      Settlement funds are not considered as accrued compensation, and a C-6 cannot be filed to issue payment.

 

Z.      Potential Fraud Discovered After Approval

1.      If potential fraud is identified after the approval letter is issued, but before expiration of the 30-day waiting period, the LSS CSS will immediately:

a.      Notify the BWC settlement attorney; and

b.      Issue a “LSS Withdrawn Notice” letter to all parties, using the following language without reference to potential fraud: “Settlement is not in BWC's best interest at this time."

2.      If potential fraud is identified after the 30-day waiting period, the LSS CSS will immediately staff the claim with the LSS IMS, BWC settlement attorney, and SID.

 

AA.  Withdrawal from Settlement

1.      If a party to the settlement submits a request in writing to withdraw from the settlement before the settlement becomes final, the LSS CSS will confirm that the request was sent to all parties to the settlement (e.g., written notice from one of the parties; and indicates copies were sent to the other parties).

2.      If all parties were notified of the withdrawal, the LSS CSS will:

a.      Issue a “LSS Withdrawn Notice”; and

b.      On the “LSS Withdrawn Notice”, list the reason for the withdrawal (e.g., written notice from one of the parties; parties no longer in agreement), as outlined in ORC 4123.65(G)

 

BB. IC Approval or Disapproval

1.      BWC must send all administrative settlements to the IC for review within 5 days, per Ohio Administrative Code (OAC) 4123-3-34.

2.      If the 30-day waiting period expires without the issuance of an IC approval or disapproval, the LSS CSS will:

a.      Check to make sure the IC referral was made;

b.      Wait one additional business day to make sure that a disapproval was timely issued by the IC, but failed to attach to the claim; and

c.       The settlement is approved by the operation of law, if the IC was given the opportunity to review the settlement.

3.      When the LSS CSS becomes aware during the 30-day waiting period that the IC has disapproved a settlement as being a gross miscarriage of justice or clearly unfair, the LSS CSS will immediately notify the LSS IMS or BWC settlement attorney.

 

CC. Processing upon Expiration of the 30-day Waiting Period

1.      If applicable, update any cases that were suspended to “dismissed” and update the case status to “closed.”

2.      If applicable, update open compensation case status to “closed.”

3.      Any active medical cases should remain open.

4.      Update the claim status to the appropriate settled status, and;

5.      Release the payment.

 

DD.Payment Issues

1.      Family Support: If there is a family support order in the claim, the LSS CSS will follow the procedures set forth in the Family Support Orders and Attorney Fees Paid Pursuant to Deductions of Child Support from Lump Sum Payments procedure.

2.      Disabled Workers’ Relief Fund Payment: The LSS CSS will issue payment for the Disabled Workers’ Relief Fund portion of a settlement by a separate check, and charge that portion to the Disabled Workers’ Relief Fund using the Disabled Workers’ Relief Fund LSS benefit plan in the claims management system.

 

EE.  Injuries Sustained in a Vocational Rehabilitation Program

1.      For injuries that occurred during participation in a BWC vocational rehabilitation program:

a.      A representative of BWC will sign the C-240 for vocational rehabilitation program claims.

b.      A representative of BWC that did not sign the C-240 may approve the settlement.

2.      Questions regarding this issue may be staffed with the BWC settlement attorney.

 

FF.  Court Settlement Procedure

1.      The following BWC staff may authorize a court settlement, up to the amounts indicated:

Amount                                      Authorizing Individual

Up to $75,000                         BWC Field Attorneys

$75,001 to $150,000            BWC Settlement Attorneys

$150,001 and above            Executive Round Table, w/ Administrator sign-off

2.      Processing the Settlement

a.      The Legal Division will be notified via email by the Attorney General's Office (AG) of a court settlement agreement being reached. 

b.      The Legal Division will forward the email it received from the AG with the subject line “Court Settlement Notification” to the BWC Claims Services AG LSS email box for processing the settlement.

c.       LSS staff will do the following upon receipt of the email from the Legal Division:

i.        Check the LSS email box daily for notifications and final paperwork packets.

ii.      Create a coversheet in the Regional AG Settlement Worklist tab on the LSS Dashboard and assign based on the AG Notification Tracker rotation list; and

iii.    Add a note in the claim if it’s the only claim listed on the order. In other circumstances, the LSS CSS will add the note to indicate receipt of the court settlement notification.

3.      LSS staff will do the following upon receipt of the email from the Legal Division:

a.      Reassign all the included claims to themselves;

b.      Run a SSN cross-check;

c.       Create a legal case;

d.      Under the “Claim Details Tab”, update “Claim Type” and “Claim Dates” to “Settled>Medical” and the claim status to “Settled>Medical”;

e.      If exclusions exist, do a claim search by the IW’s customer record to ensure all claims are identified;

f.        If the claimant has multiple active claims, ensure all claims have a settlement notification note. This will not be done for any claims that are listed in the AG email as excluded from the court settlement;

g.      Set a task for 30 days to review for receipt of the signed court documents from the AG's office;

h.      Ensure that ongoing compensation payments (e.g., temporary total disability, permanent total disability) continue until receipt of the AG paperwork and the claim is placed in the appropriate settled status.

i.        Ensure any compensation paid after the effective settlement date is declared an overpayment, including any payment for permanent partial disability unless specifically excluded in the AG email. 

4.      Upon receipt of the AG closing documents in the LSS mailbox, LSS staff will:

a.      Forward the email containing the AG closing documents to the assigned LSS CSS;

b.      Review all claims listed on the AG closing documents to determine if any of the claims need to be redacted prior to being imaged into the imaging system;

c.       Ensure AG closing documents are indexed/imaged into all claims; and

d.      Index the documents if there is more than one claim.

5.      Upon receipt of the email containing AG closing documents the LSS staff will:

a.      Read the settlement agreement for special findings (i.e., confirm claims that are excluded or settlement of indemnity/medical/condition only);

b.      If exclusions exist, do a claim search by the IW’s customer record to ensure all claims are identified;

c.       Run SSN verification to determine whether MSA is needed.

d.      Create a legal case for the AG settlement and place it in pending external status

e.      If there are no exclusions, include all State Fund and SI-Bankrupt claims in the settlement; 

f.        Complete and mail a "Court Ordered Settlement-BWC Findings of Fact" to all the parties and their representatives to document how BWC is perfecting the court settlement separately for each employer;

g.      Create a “Court Ordered Settlement-BWC Findings of Fact” notice for each claim for each employer with claims included in the settlement and the settlement agreement in each of the claimant’s files that is being settled. When there are multiple employers, a copy will be imaged in each claim included in the settlement;

h.      Update medical and indemnity claim settled dates, as appropriate. Injury status codes will not be updated to “deny or “disallowed” or the status of the claim changed to “disallowed” if previously allowed;

i.        If the settled claim had been disallowed, charge the settlement payment to the State Fund unless the court-ordered settlement agreement states to charge it to the Surplus Fund, or other specific terms are described;

j.        If to be charged to the Surplus Fund, notify the Employer Adjustment Unit by sending them an email and include details regarding the court-ordered settlement and request the settlement be charged to the Surplus Fund;

k.      Enter the “from and to” dates in the payment plan as the date of settlement on the court order;

l.        Ensure the notes in all claims are updated to reflect the settlement is a court settlement; and

m.    Staff with the BWC attorney any request by the claimant to terminate their legal representative, cancel an authorization to receive payment, and/or any other request to not send payment to the legal representative.

n.      The LSS CSS will recoup from the settlement amount any payments of compensation made after the effective date of settlement.  

o.      The LSS CSS will update any pending cases as “dismissed,” including suspended cases except when there is a medical or pharmacy case, which will remain untouched.

p.      The LSS CSS will deny any new requests for compensation in the claims included in the settlement.

q.      The LSS CSS will follow the procedures in the Overpayments policy and procedures.

r.       If the LSS CSS discovers the claimant's death before the issuance of the check, or after the issuance of the check but before the check is cashed, the LSS CSS will staff with the BWC settlement attorney.