An e-account (user ID and password) allows you to access personal, secure information about your individual claim or policy. To do e-business with BWC, you should create an e-account.

Note: Your claim or policy number is different from your e-account. You must create an e-account on this Web site. While a BWC employee may ask you for your claim or policy number, NO BWC employee will ask for your e-account (user ID and password). Do not give your e-account to anyone.

Here is some additional information that will help you create and manage your e-account.
Primary user
A primary user is the person who creates the first e-account. The primary user manages that e-account. This includes adding secondary users, deleting secondary users and transferring primary status to another user.

Secondary user
For those organizations that have multiple individuals who need access to their information online, i.e., several people in the human resources department of a large company who manage workers' compensation, BWC offers a secondary e-account. The primary user is the only person that can add or delete secondary users for that e-account. Secondary users can access the same information as the primary user.
Click here to add secondary users to your e-account.

Note: Injured workers cannot add secondary users to their e-accounts. However, they can authorize online designees to act on their behalf.

Online designee
An online designee is anyone (family member, spouse, friend, attorney, etc.) you authorize to access personal, secure information on BWC's Web site. This means the online designee can act on your behalf online, i.e. submit a BWC form online. Online designees only have this type of access on this Web site. They cannot represent you at any hearings or receive copies of any correspondence from BWC unless they are an authorized representative.
Click here to update your online designee associations.

Note: If you already have a BWC authorized representative, you do not need to make them an online designee. BWC will automatically recognize that existing relationship. However you must create an e-account for yourself before your representative can access your information online. Then, representatives need to create their own e-accounts, and they will have access to information for the clients with which they are associated.

Legal authorized representatives
Injured workers and employers have the right to hire an authorized representative or third party administrator (TPA) to represent them in workers' compensation matters. BWC has approved these individuals or entities through our formal authorization process. You cannot add, change or terminate an authorized representative through this Web site. However, you can get the information you need to begin the process here. Click here for more information on adding or changing your authorized representative.

If BWC has not formally authorized your legal representative, you can still make them an online designee until BWC completes the authorization process. You can add or delete an online designee through this Web site. All designees must be registered with BWC first. Then you can add them to your e-account as an online designee, which gives them access to all of your secure information online.

Finally, if you dismiss your legal authorized representative, you must delete that representative as an online designee. Simply dismissing a representative in writing does not terminate access to secure information on our Web site. You must delete the online designee from your e-account to terminate online access.

Click here to continue creating your e-account.