NOTICE:
May 4, 2017

BWC to discontinue use of toll-free fax numbers in field offices

Effective May 31, 2017, BWC will discontinue use of all toll-free fax numbers attached to our customer service offices. Please discontinue use of these fax numbers for our local service offices. The correct number for faxing documents to us is now 1-866-336-8352.

Please allow 48 hours before re-faxing a document. This will reduce the number of duplicate documents we receive.
Note: For more accurate service, please document the claim number on each page you are faxing.

Finally, This change does not affect the MCOs; they will continue to use the fax numbers assigned. It also does not impact the lump sum settlement fax lines.