OhioBWC - Basics: Learn why a condition may not be allowed
What happens if a condition is not allowed?
When the claim investigation determines that the condition
could not or did not happen as a result of the work related injuy, the
Customer Service Specialist (CSS) will deny the condition.
When a claim has several conditions reported and the medical
documentation does not support all of the conditions, the CSS
will issue an order allowing the documented condition(s) and
will advise the injured worker that the other conditions will
be addressed upon receipt of additional medical documentation.