Requests for Reimbursement and Release of Information
purpose of this policy is to address inquiries from Medicare and its agents
requesting reimbursement or release of information from BWC for injured workers
with allowed Ohio Workers' Compensation claims.
Requests for reimbursement may come directly from CMS, a private collection
agency on behalf of Medicare, or forwarded from an MCO. The Claims Service
Specialist (CSS) are to image these Medicare requests into the claim file and
fax to Shannon Watts, Customer Service Administration at 614-621-3379. Customer
Service Administration and Medical Billing and Adjustments (MB&A) will research
and respond to these requests.